tag:status.hsdp.io,2005:/historyPhilips HSDP Status - Incident History2024-03-29T09:08:59ZPhilips HSDPtag:status.hsdp.io,2005:Incident/202939042024-03-23T04:05:37Z2024-03-23T04:05:37ZPRS Network Maintenance<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>04:05</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>04:04</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>18:24</var> UTC</small><br><strong>Scheduled</strong> - What’s Happening: <br />On March 23rd, 2024 from 02:00 am – 06:00 am (UTC), Philips Remote Services will be performing maintenance on the Internet connectivity for the AM3 (Amsterdam) Data Center. The work involves consolidation of the existing internet connections.</p>tag:status.hsdp.io,2005:Incident/199943492024-02-17T05:35:01Z2024-02-17T05:35:01ZFortigate and Fortiswitches OS<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>05:35</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>05:01</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>19:45</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.hsdp.io,2005:Incident/198193712024-02-07T13:00:56Z2024-02-07T13:00:56ZSA1/São Paulo Production IAM January 2024 Platform Update<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:11</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/198193572024-02-06T19:00:56Z2024-02-06T19:00:56ZCN1/China Production IAM January 2024 Platform Update<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:09</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/198193492024-02-05T09:00:45Z2024-02-05T09:00:45ZCA1/Canada Production IAM January 2024 Platform Update<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>05:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:08</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/198193292024-02-01T14:00:11Z2024-02-01T14:00:11ZAP2/Japan Production IAM January 2024 Platform Update<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:06</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/198193212024-01-31T09:01:21Z2024-01-31T09:01:21ZAP3/Sydney Production IAM January 2024 Platform Update<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:05</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/198192562024-01-30T07:00:55Z2024-01-30T07:00:55ZEU-West/EU1 Production IAM Maintenance Update<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/198192412024-01-29T09:00:34Z2024-01-29T09:00:34ZUS-East/NA1 Production IAM Maintenance Update<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>15:58</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the January 2024 Update of IAM. The schedule for the same are mentioned below.<br />What's New<br />Enhanced error messages in AuthUI pages<br />PostgreSQL upgraded from 12.x to 14.x<br />Rate limited SCIM Create org API<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 23-Jan-2024 05:00 UTC<br />IAM Client-Test/EU-West 25-Jan-2024 03:00 UTC<br /> <br />IAM Production/US-East 29-Jan-2024 05:00 UTC <br />IAM Production/EU-West 30-Jan-2024 03:00 UTC <br />IAM Production/AP-SE 31-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 01-Feb-2024 10:00 UTC <br /><br />IAM Production/CA-Central 05-Feb-2024 05:00 UTC<br />IAM Production/CN-North 06-Feb-2024 15:00 UTC <br />IAM Production/SA-East 07-Feb-2024 09:00 UTC<br />Potential Impact on Customers:<br />As part of this release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for one hour and there will be no impact to Token and Introspect calls. We will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br />Primary Contact: <br />@ramya.srikanth<br />Release notes are available on the HSDP’s Client Portal:<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_january_2024_platform_update</p>tag:status.hsdp.io,2005:Incident/197282352024-01-20T02:40:56Z2024-01-20T02:40:56ZPRS Network Maintenance<p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>02:40</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>02:22</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>19:08</var> UTC</small><br><strong>Scheduled</strong> - On January 20th, 2024 from 02:00 am – 06:00 am (UTC), Philips Remote Services will be performing firewall maintenance on the equipment that maintains ISSL M2M service in the ATOS Data Center..</p>tag:status.hsdp.io,2005:Incident/197396152024-01-17T19:38:33Z2024-01-17T19:38:33ZCN1/China - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>19:38</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>15:35</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>15:34</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194334372024-01-17T13:00:04Z2024-01-17T13:00:04ZSA1/São Paulo - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:32</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194334132024-01-16T18:59:31Z2024-01-16T18:59:31ZCN1/China - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>18:59</var> UTC</small><br><strong>Completed</strong> - Today’s Foundation IAM upgrade to December 2023 Release of IAM in Production China has been aborted due to connectivity issues. We will reschedule as soon as possible.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:29</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194334092024-01-11T09:00:16Z2024-01-11T09:00:16ZCA1/Canada - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:28</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194334032024-01-10T14:01:04Z2024-01-10T14:01:04ZAP2/Japan - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>14:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:27</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194333972024-01-09T09:00:31Z2024-01-09T09:00:31ZAP3/Sydney - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:26</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194333912024-01-04T07:01:11Z2024-01-04T07:01:11ZEU1/EU-West - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>07:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:25</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/194333852024-01-03T09:00:07Z2024-01-03T09:00:07ZNA1/US-East - IAM Production Upgrade to December 2023 Release of IAM<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:24</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the December 2023 Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Ability to delete user and force the group membership cleanup<br />Enhanced Authorized flow to support the login_hint parameter<br />Enhanced OIDC flow to support the login_hint and prompt parameter<br />Enhanced SAML flow to support the login_hint and prompt parameter<br />Ability to invalidate all sessions and OAuth2.0 tokens (access_tokens and refresh_tokens) issued to a user<br />Ability to list user details when the user does not belong to the caller’s organization<br />The ability to retrieve user details by the unique ID of the user in the SCIM standard<br />Support for Tenant specific Org recovery<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 11-Dec-2023 05:00 UTC<br />IAM Client-Test/EU-West 13-Dec-2023 03:00 UTC<br /> <br />IAM Production/US-East 03-Jan-2024 05:00 UTC <br />IAM Production/EU-West 04-Jan-2024 03:00 UTC <br /><br />IAM Production/AP-SE 09-Jan-2024 05:00 UTC<br />IAM Production/AP-NE 10-Jan-2024 10:00 UTC <br />IAM Production/CA-Central 11-Jan-2024 05:00 UTC<br /><br />IAM Production/CN-North 16-Jan-2024 15:00 UTC <br />IAM Production/SA-East 17-Jan-2024 09:00 UTC<br />Potential Impact on Customers:<br />No Impact to customers<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_december_2023_major</p>tag:status.hsdp.io,2005:Incident/192683582023-12-02T03:18:00Z2023-12-02T03:18:00ZPRS Network Maintenance<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>03:18</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>02:50</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>23:40</var> UTC</small><br><strong>Scheduled</strong> - On December 2, 2023, from 02:00 am – 06:00 am (UTC), Philips Remote Services will be performing maintenance on the network equipment that maintains Internet connectivity at the AM3 Data Center and ATOS Data Center.</p>tag:status.hsdp.io,2005:Incident/188591442023-10-21T03:54:16Z2023-10-21T03:54:16ZPRS Network Maintenance<p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>03:54</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>03:08</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>22:16</var> UTC</small><br><strong>Scheduled</strong> - On October 21, 2023, from 02:00 am – 06:00 am (UTC), Philips Remote Services will be performing maintenance on the network equipment that maintains Internet connectivity at the AM3 Data Center.</p>tag:status.hsdp.io,2005:Incident/186801402023-10-17T13:00:19Z2023-10-17T13:00:19ZSA1/Sao Paulo - IAM Production Upgrade to September 2023 Platform Update Release<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>17:37</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the September 2023 Platform Update Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Notification call is now made Asynchronous<br />PostgreSQL upgraded from 11.x to 12.x<br />Reduced Refresh_token validity to 7 days as default behavior. Refer to the announcement Change in the IAM refresh_token validity for more details.<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 28-Sep-2023 05:00 UTC<br /><br />IAM Client-Test/EU-West 03-Oct-2023 03:00 UTC<br /><br />IAM Production/US-East 09-Oct-2023 05:00 UTC <br />IAM Production/EU-West 10 Oct-2023 03:00 UTC <br />IAM Production/AP-SE 11-Oct-2023 05:00 UTC<br />IAM Production/AP-NE 12-Oct-2023 10:00 UTC <br />IAM Production/CA-Central 13-Oct-2023 05:00 UTC<br /><br />IAM Production/CN-North 16-Oct-2023 15:00 UTC <br />IAM Production/SA-East 17-Oct-2023 09:00 UTC<br />Potential Impact on Customers:<br />As part of the current release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for thirty minutes and we will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_september_2023_platform_update</p>tag:status.hsdp.io,2005:Incident/186801242023-10-16T19:00:02Z2023-10-16T19:00:02ZCN1/China - IAM Production Upgrade to September 2023 Platform Update Release<p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>17:36</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the September 2023 Platform Update Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Notification call is now made Asynchronous<br />PostgreSQL upgraded from 11.x to 12.x<br />Reduced Refresh_token validity to 7 days as default behavior. Refer to the announcement Change in the IAM refresh_token validity for more details.<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 28-Sep-2023 05:00 UTC<br /><br />IAM Client-Test/EU-West 03-Oct-2023 03:00 UTC<br /><br />IAM Production/US-East 09-Oct-2023 05:00 UTC <br />IAM Production/EU-West 10 Oct-2023 03:00 UTC <br />IAM Production/AP-SE 11-Oct-2023 05:00 UTC<br />IAM Production/AP-NE 12-Oct-2023 10:00 UTC <br />IAM Production/CA-Central 13-Oct-2023 05:00 UTC<br /><br />IAM Production/CN-North 16-Oct-2023 15:00 UTC <br />IAM Production/SA-East 17-Oct-2023 09:00 UTC<br />Potential Impact on Customers:<br />As part of the current release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for thirty minutes and we will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_september_2023_platform_update</p>tag:status.hsdp.io,2005:Incident/186801132023-10-13T09:00:17Z2023-10-13T09:00:17ZCA1/Canada - IAM Production Upgrade to September 2023 Platform Update Release<p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>05:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>17:34</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the September 2023 Platform Update Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Notification call is now made Asynchronous<br />PostgreSQL upgraded from 11.x to 12.x<br />Reduced Refresh_token validity to 7 days as default behavior. Refer to the announcement Change in the IAM refresh_token validity for more details.<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 28-Sep-2023 05:00 UTC<br /><br />IAM Client-Test/EU-West 03-Oct-2023 03:00 UTC<br /><br />IAM Production/US-East 09-Oct-2023 05:00 UTC <br />IAM Production/EU-West 10 Oct-2023 03:00 UTC <br />IAM Production/AP-SE 11-Oct-2023 05:00 UTC<br />IAM Production/AP-NE 12-Oct-2023 10:00 UTC <br />IAM Production/CA-Central 13-Oct-2023 05:00 UTC<br /><br />IAM Production/CN-North 16-Oct-2023 15:00 UTC <br />IAM Production/SA-East 17-Oct-2023 09:00 UTC<br />Potential Impact on Customers:<br />As part of the current release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for thirty minutes and we will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_september_2023_platform_update</p>tag:status.hsdp.io,2005:Incident/186801032023-10-12T14:01:13Z2023-10-12T14:01:13ZAP2/Japan - IAM Production Upgrade to September 2023 Platform Update Release<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>14:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>17:33</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the September 2023 Platform Update Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Notification call is now made Asynchronous<br />PostgreSQL upgraded from 11.x to 12.x<br />Reduced Refresh_token validity to 7 days as default behavior. Refer to the announcement Change in the IAM refresh_token validity for more details.<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 28-Sep-2023 05:00 UTC<br /><br />IAM Client-Test/EU-West 03-Oct-2023 03:00 UTC<br /><br />IAM Production/US-East 09-Oct-2023 05:00 UTC <br />IAM Production/EU-West 10 Oct-2023 03:00 UTC <br />IAM Production/AP-SE 11-Oct-2023 05:00 UTC<br />IAM Production/AP-NE 12-Oct-2023 10:00 UTC <br />IAM Production/CA-Central 13-Oct-2023 05:00 UTC<br /><br />IAM Production/CN-North 16-Oct-2023 15:00 UTC <br />IAM Production/SA-East 17-Oct-2023 09:00 UTC<br />Potential Impact on Customers:<br />As part of the current release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for thirty minutes and we will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_september_2023_platform_update</p>tag:status.hsdp.io,2005:Incident/186798382023-10-11T09:01:09Z2023-10-11T09:01:09ZAP3/Sydney - IAM Production Upgrade to September 2023 Platform Update Release<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>05:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Scheduled</strong> - ANNOUNCEMENT The following environments will be upgraded to the September 2023 Platform Update Release of IAM. The schedule for the same are mentioned below.<br />What's New<br />Notification call is now made Asynchronous<br />PostgreSQL upgraded from 11.x to 12.x<br />Reduced Refresh_token validity to 7 days as default behavior. Refer to the announcement Change in the IAM refresh_token validity for more details.<br />Environments Impacted, Dates and Times:<br />IAM Client-Test/US-East 28-Sep-2023 05:00 UTC<br /><br />IAM Client-Test/EU-West 03-Oct-2023 03:00 UTC<br /><br />IAM Production/US-East 09-Oct-2023 05:00 UTC <br />IAM Production/EU-West 10 Oct-2023 03:00 UTC <br />IAM Production/AP-SE 11-Oct-2023 05:00 UTC<br />IAM Production/AP-NE 12-Oct-2023 10:00 UTC <br />IAM Production/CA-Central 13-Oct-2023 05:00 UTC<br /><br />IAM Production/CN-North 16-Oct-2023 15:00 UTC <br />IAM Production/SA-East 17-Oct-2023 09:00 UTC<br />Potential Impact on Customers:<br />As part of the current release, PostgreSQL will be upgraded and during this period IDM will be in read-only mode for thirty minutes and we will update once the read-only mode starts.<br />Duration of the upgrade: approximately 4 hours<br /><br />Release notes are available on the HSDP’s Client Portal<br />https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_september_2023_platform_update</p>