Completed -
The scheduled maintenance has been completed.
Nov 27, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:00 UTC
Scheduled -
ANNOUNCEMENT The following Production environments will be upgraded to the November 2025 Platform Update Release of IAM.
What's New:
Announce the deprecation of few of the IAM API(s) which are having minimal or no usage.
Technical upgrades:
** Upgraded the EKS version of the backend service from v1.31 to v1.33.
Resolved Issues:
2204208 - Few application users in eu-west-1 region experienced login and IAM token exchange failures due to auto-update of the social login configuration.
Environments Impacted, Dates and Times:
IAM Client-Test/US-East - 18th November 2025 - 05:00 UTC
IAM Client-Test/EU-West - 20th November 2025 - 03:00 UTC
IAM Production/US-East - 24th November 2025 - 05:00 UTC
IAM Production/EU-West - 25th November 2025 - 03:00 UTC
IAM Production/SA-East - 26th November 2025 - 09:00 UTC
IAM Production/AP-NE - 27th November 2025 - 10:00 UTC
Potential Impact on Customers:
During the deployment window, you may experience intermittent failures for few authentication and Authorization calls.
We will post an announcement before and after the deployment.
Duration of the upgrade: approximately 6 hours
Release notes are available on the HSDP’s Client Portal: - https://www.hsdp.io/documentation/identity-and-access-management-iam/iam/release-notes#_november_2025_platform_update
Nov 17, 16:42 UTC