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Partial System Outage

Uptime over the past 90 days. View historical uptime.
AI Inference Service Major Outage
90 days ago
97.09 % uptime
Today
EU-WEST-Client-Test Major Outage
90 days ago
96.74 % uptime
Today
EU-WEST-Production Major Outage
90 days ago
96.47 % uptime
Today
US-EAST-Production Major Outage
90 days ago
97.62 % uptime
Today
US-EAST-Client-Test Major Outage
90 days ago
97.53 % uptime
Today
AI Orchestration Operational
90 days ago
100.0 % uptime
Today
US-EAST-Production Operational
90 days ago
100.0 % uptime
Today
EU-WEST-Production Operational
90 days ago
100.0 % uptime
Today
AI Studio Service Operational
90 days ago
99.87 % uptime
Today
US-EAST-Client-Test Operational
90 days ago
99.93 % uptime
Today
US-EAST-Production Operational
90 days ago
100.0 % uptime
Today
EU-WEST Production Operational
90 days ago
99.69 % uptime
Today
AI Tool Suite Operational
90 days ago
100.0 % uptime
Today
AI Training Service Operational
90 days ago
99.87 % uptime
Today
US-EAST-Production Training API Operational
90 days ago
99.88 % uptime
Today
EU-WEST-Production Training API Operational
90 days ago
99.69 % uptime
Today
EU-WEST-Client-Test Operational
90 days ago
99.99 % uptime
Today
US-EAST-Client-Test Operational
90 days ago
99.93 % uptime
Today
AI WorkSpace Service Operational
90 days ago
99.96 % uptime
Today
EU-WEST-Production Operational
US-EAST-Production Operational
90 days ago
100.0 % uptime
Today
US-EAST-Client-Test Operational
90 days ago
99.93 % uptime
Today
Auditing Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production AuditCreate Service Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production AuditViewer Operational
90 days ago
100.0 % uptime
Today
CN-North Production AuditCreate Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production AuditViewer Operational
90 days ago
100.0 % uptime
Today
EU-West Production AuditCreate Service ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production AuditViewer Operational
90 days ago
100.0 % uptime
Today
SA1 Production AuditCreate Service Operational
90 days ago
100.0 % uptime
Today
SA1 Production AuditViewer Operational
90 days ago
100.0 % uptime
Today
US-East Production AuditCreate Service ? Operational
90 days ago
100.0 % uptime
Today
US-East Production AuditViewer Operational
90 days ago
100.0 % uptime
Today
Client Experience Portal (hsdp.io) ? Operational
90 days ago
100.0 % uptime
Today
Clinical Data Lake Operational
90 days ago
100.0 % uptime
Today
US-EAST-Production Operational
90 days ago
100.0 % uptime
Today
EU-WEST-Production Operational
90 days ago
100.0 % uptime
Today
EU-WEST-Client-Test Operational
90 days ago
100.0 % uptime
Today
US-EAST-Client-Test Operational
90 days ago
100.0 % uptime
Today
Clinical Data Repository ? Operational
90 days ago
99.93 % uptime
Today
CDR-US-East-Development-C Operational
90 days ago
99.93 % uptime
Today
CDR-US-East-QA-C Operational
90 days ago
99.93 % uptime
Today
CDR-US-East-Sandbox Operational
90 days ago
100.0 % uptime
Today
CDR-EU-West-Development-D Operational
90 days ago
100.0 % uptime
Today
CDR-US-East-Prod-C Operational
90 days ago
99.99 % uptime
Today
CDR-US-East-Pre-Prod-C Operational
90 days ago
100.0 % uptime
Today
CDR-US-East-Perf-C Operational
90 days ago
99.94 % uptime
Today
CDR-US-East-Prod-H Operational
90 days ago
100.0 % uptime
Today
CDR-US-East-ops-F Operational
90 days ago
99.94 % uptime
Today
CDR-US-East-Test-D Operational
90 days ago
99.93 % uptime
Today
CDR-EU-West-Prod-F Operational
90 days ago
99.79 % uptime
Today
CDR-US-EAST-Prod-F Operational
90 days ago
100.0 % uptime
Today
CDR-EU-West-Test-D Operational
90 days ago
100.0 % uptime
Today
CDR-EU-West-Prod-O Operational
90 days ago
99.77 % uptime
Today
CDR-EU-West-Prod-D Operational
90 days ago
99.8 % uptime
Today
CDR-EU-West-Development-2-F Operational
90 days ago
100.0 % uptime
Today
CDR-US-East-Dev-U Operational
90 days ago
99.93 % uptime
Today
CDR-EU-West-Prod-2-F Operational
90 days ago
99.78 % uptime
Today
CDR-US-East-Prod-U Operational
90 days ago
100.0 % uptime
Today
CDR-US-East-Dev-AH Operational
90 days ago
99.94 % uptime
Today
CDR-eu-west-preprod-AP Operational
90 days ago
99.77 % uptime
Today
CDR-eu-west-prod-AR Operational
90 days ago
100.0 % uptime
Today
CDR-us-east-Dev-AS Operational
90 days ago
100.0 % uptime
Today
CDR-us-east-prod-AU Operational
90 days ago
100.0 % uptime
Today
Cloud Foundry Operational
90 days ago
100.0 % uptime
Today
ap-ne1 ? Operational
90 days ago
100.0 % uptime
Today
us-east ? Operational
90 days ago
100.0 % uptime
Today
eu-west ? Operational
90 days ago
100.0 % uptime
Today
cn-north ? Operational
90 days ago
100.0 % uptime
Today
ap-se2 ? Operational
90 days ago
100.0 % uptime
Today
sa-east-1 ? Operational
90 days ago
100.0 % uptime
Today
Connect IoT ? Operational
90 days ago
99.96 % uptime
Today
EU-West Production Blob Repository ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Connect Self-Service ? Operational
90 days ago
99.73 % uptime
Today
EU-West Production Control Operational
90 days ago
100.0 % uptime
Today
EU-West Production Data broker ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Discovery ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Firmware ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Global Master Data Management ? Operational
90 days ago
99.74 % uptime
Today
EU-West Production IoT Gateway ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Master Data Management ? Operational
90 days ago
99.71 % uptime
Today
EU-West Production Pairing ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Profile ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Provisioning ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Tunneling ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Usage ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Blob Repository ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Connect Self-Service ? Operational
90 days ago
99.5 % uptime
Today
US-East Production Control ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Data broker ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Discovery Operational
90 days ago
100.0 % uptime
Today
US-East Production Firmware ? Operational
90 days ago
99.99 % uptime
Today
US-East Production Global Master Data Management ? Operational
90 days ago
99.98 % uptime
Today
US-East Production IoT Gateway ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Master Data Management ? Operational
90 days ago
99.98 % uptime
Today
US-East Production Pairing ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Profile ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Provisioning ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Tunneling ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Usage ? Operational
90 days ago
100.0 % uptime
Today
China Production Blob Repository ? Operational
90 days ago
100.0 % uptime
Today
China Production Connect Self-Service Operational
90 days ago
100.0 % uptime
Today
China Production Control ? Operational
90 days ago
99.97 % uptime
Today
China Production Data broker ? Operational
90 days ago
99.97 % uptime
Today
China Production Discovery ? Operational
90 days ago
99.97 % uptime
Today
China Production Firmware ? Operational
90 days ago
99.96 % uptime
Today
China Production Global Master Data Management Operational
90 days ago
100.0 % uptime
Today
China Production IoT Gateway ? Operational
90 days ago
100.0 % uptime
Today
China Production Master Data Management Operational
90 days ago
100.0 % uptime
Today
China Production Pairing ? Operational
90 days ago
99.97 % uptime
Today
China Production Profile ? Operational
90 days ago
99.96 % uptime
Today
China Production Provisioning ? Operational
90 days ago
99.98 % uptime
Today
China Production Tunneling ? Operational
90 days ago
99.97 % uptime
Today
China Production Usage ? Operational
90 days ago
99.97 % uptime
Today
EU-West Production Concentrator ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Concentrator ? Operational
90 days ago
100.0 % uptime
Today
Data Integration ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Connect DI Administration ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Connect DI Monitoring ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Connect DI Receiver ? Operational
90 days ago
100.0 % uptime
Today
Data Processing Framework - Big Data Platform ? Operational
90 days ago
99.85 % uptime
Today
bdp-iaas app client-test Operational
90 days ago
100.0 % uptime
Today
provenance-persistence client-test Operational
90 days ago
100.0 % uptime
Today
provenance-query client-test Operational
90 days ago
100.0 % uptime
Today
BDPLite US-EAST Client-Test H Operational
90 days ago
100.0 % uptime
Today
BDPLite US-EAST Production H Operational
90 days ago
100.0 % uptime
Today
BDPLite AP3 Sydney H Operational
90 days ago
100.0 % uptime
Today
BDPLite US-EAST Client-Test A Operational
90 days ago
100.0 % uptime
Today
BDPLite US-EAST Client-Test QA A Operational
90 days ago
99.91 % uptime
Today
BDPLite US-EAST Client-Test Perf A Operational
90 days ago
98.6 % uptime
Today
BDPLite US-EAST Client-Test VANDV A Operational
90 days ago
100.0 % uptime
Today
BDPLite US-EAST Production A Operational
90 days ago
99.66 % uptime
Today
BDPLite US-EAST Production STG A Operational
90 days ago
100.0 % uptime
Today
BDPLite US-EAST Production PRE-STG A Operational
90 days ago
99.99 % uptime
Today
De-Identification Operational
90 days ago
100.0 % uptime
Today
DeID-EU-WEST-Client-Test C Operational
90 days ago
100.0 % uptime
Today
DeID-EU-WEST-Production B Operational
90 days ago
100.0 % uptime
Today
DICOM Store Operational
90 days ago
99.93 % uptime
Today
DS-US-East-QA-C Operational
90 days ago
99.94 % uptime
Today
DS-US-East-QA-New-C Operational
90 days ago
99.95 % uptime
Today
DS-US-East-Vandv-C Operational
90 days ago
99.94 % uptime
Today
DS-US-East-Development-C Operational
90 days ago
99.95 % uptime
Today
DS-US-East-Perf-C Operational
90 days ago
99.94 % uptime
Today
DS-US-EAST-Staging-C Operational
90 days ago
100.0 % uptime
Today
DS-US-EAST-Pre-Production-C Operational
90 days ago
100.0 % uptime
Today
DS-US-EAST-Production-C Operational
90 days ago
100.0 % uptime
Today
DS-US-East-TEST-D Operational
90 days ago
99.94 % uptime
Today
DS-EU-West-TEST-D Operational
90 days ago
100.0 % uptime
Today
DS-US-East-Production-D Operational
90 days ago
100.0 % uptime
Today
DS-EU-West-Production-D Operational
90 days ago
99.71 % uptime
Today
DS-US-EAST-Production-F Operational
90 days ago
100.0 % uptime
Today
DS-US-EAST-QA-F Operational
90 days ago
99.95 % uptime
Today
DS-US-EAST-Test-F Operational
90 days ago
99.95 % uptime
Today
DS-EU-WEST-Production-F Operational
90 days ago
99.72 % uptime
Today
DS-EU-WEST-QA-F Operational
90 days ago
100.0 % uptime
Today
DS-EU-WEST-Staging-F Operational
90 days ago
99.72 % uptime
Today
DS-EU-WEST-Test-F Operational
90 days ago
100.0 % uptime
Today
DS-EU-WEST-Production-AH Operational
90 days ago
100.0 % uptime
Today
DICOM Viewer Operational
90 days ago
99.94 % uptime
Today
DV-US-East-Production-D Operational
90 days ago
100.0 % uptime
Today
DV-US-East-TEST-D Operational
90 days ago
99.95 % uptime
Today
DV-US-East-Production-F Operational
90 days ago
100.0 % uptime
Today
DV-US-East-QA-F Operational
90 days ago
99.95 % uptime
Today
DV-US-East-Test-F Operational
90 days ago
99.94 % uptime
Today
DV-US-East-Production-K Operational
90 days ago
100.0 % uptime
Today
DV-EU-West-Production-D Operational
90 days ago
99.85 % uptime
Today
DV-EU-West-Production-F Operational
90 days ago
99.8 % uptime
Today
DV-EU-West-QA-F Operational
90 days ago
100.0 % uptime
Today
DV-EU-West-Staging-F Operational
90 days ago
99.85 % uptime
Today
DV-EU-West-Test-F Operational
90 days ago
100.0 % uptime
Today
DV-EU-West-Test-O Operational
90 days ago
100.0 % uptime
Today
EU-WEST-Production R Operational
90 days ago
100.0 % uptime
Today
US-EAST-Client-Test I Operational
90 days ago
100.0 % uptime
Today
Identity and Access Management (IAM) ? Operational
90 days ago
99.97 % uptime
Today
AP2 Japan Production Access Management API ? Operational
90 days ago
100.0 % uptime
Today
AP2 Japan Production Authentication User Interface ? Operational
90 days ago
100.0 % uptime
Today
AP2 Japan Production Identity Management API ? Operational
90 days ago
100.0 % uptime
Today
AP2 Japan Production Identity Management SCIM API ? Operational
90 days ago
100.0 % uptime
Today
AP2 Japan Production Identity Management Self-Service UI ? Operational
90 days ago
100.0 % uptime
Today
AP3 Sydney Production Access Management API ? Operational
90 days ago
100.0 % uptime
Today
AP3 Sydney Production Authentication User Interface ? Operational
90 days ago
100.0 % uptime
Today
AP3 Sydney Production Identity Management API ? Operational
90 days ago
100.0 % uptime
Today
AP3 Sydney Production Identity Management SCIM API ? Operational
90 days ago
100.0 % uptime
Today
AP3 Sydney Production Identity Management Self-Service UI ? Operational
90 days ago
100.0 % uptime
Today
CN-North Production Access Management API ? Operational
90 days ago
100.0 % uptime
Today
CN-North Production Authentication User Interface Operational
90 days ago
99.95 % uptime
Today
CN-North Production Identity Management API Operational
90 days ago
100.0 % uptime
Today
CN-North Production Identity Management SCIM API ? Operational
90 days ago
100.0 % uptime
Today
CN-North Production Identity Management Self-Service UI Operational
90 days ago
100.0 % uptime
Today
EU-West Production Access Management API ? Operational
90 days ago
99.85 % uptime
Today
EU-West Production Authentication User Interface ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production Identity Management API ? Operational
90 days ago
99.79 % uptime
Today
EU-West Production Identity Management SCIM API ? Operational
90 days ago
99.78 % uptime
Today
EU-West Production Identity Management Self Service UI ? Operational
90 days ago
100.0 % uptime
Today
SA1 Production Access Management API ? Operational
90 days ago
100.0 % uptime
Today
SA1 Production Authentication User Interface ? Operational
90 days ago
100.0 % uptime
Today
SA1 Production Identity Management API ? Operational
90 days ago
100.0 % uptime
Today
SA1 Production Identity Management SCIM API ? Operational
90 days ago
100.0 % uptime
Today
SA1 Production Identity Management Self-Service UI ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Access Management API ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Authentication User Interface ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Identity Management API ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Identity Management SCIM API ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Identity Management Self-Service UI ? Operational
90 days ago
100.0 % uptime
Today
IO Bridge Operational
90 days ago
99.95 % uptime
Today
AP-SE Production (IOB-APAC3-PROD-A) ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production (IOB-EMEA1-PROD-A) ? Operational
90 days ago
100.0 % uptime
Today
US-East Production (IOB-NA1-PROD-A) ? Operational
90 days ago
100.0 % uptime
Today
US-West Production (IOB-NA3-PROD-A) ? Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-PROD-H Operational
90 days ago
99.23 % uptime
Today
IOB-EMEA1-PROD-H Operational
90 days ago
100.0 % uptime
Today
IOB-EMEA1-PROD-O Operational
90 days ago
100.0 % uptime
Today
IOB-EMEA1-PROD-X Operational
90 days ago
100.0 % uptime
Today
IOB-EMEA1-CT-O Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-PROD-X Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-PROD-C Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-PROD-T Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-PROD-W Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-PROD-U Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-CT-E Operational
90 days ago
100.0 % uptime
Today
IOB-NA1-CT-H Operational
90 days ago
100.0 % uptime
Today
IOB-EMEA1-CT-A Operational
90 days ago
100.0 % uptime
Today
Logging Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production Kibana Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production LogAdmin Service Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production Logdrainer Service Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production Logingestor Service Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production LogQuery Service Operational
90 days ago
100.0 % uptime
Today
AP-SE2(AP3) Production LogTenant Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production Kibana ? Operational
90 days ago
100.0 % uptime
Today
CN-North Production LogAdmin Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production Logdrainer Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production Logingestor Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production LogTenant Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production LogQuery Service Operational
90 days ago
100.0 % uptime
Today
EU-West Production Kibana ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production LogAdmin Service Operational
90 days ago
100.0 % uptime
Today
EU-West Production Logdrainer Service Operational
90 days ago
100.0 % uptime
Today
EU-West Production Logingestor Service ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production LogQuery Service Operational
90 days ago
100.0 % uptime
Today
EU-West Production LogTenant Service Operational
90 days ago
100.0 % uptime
Today
US-East Production Kibana ? Operational
90 days ago
100.0 % uptime
Today
US-East Production LogAdmin Service Operational
90 days ago
100.0 % uptime
Today
US-East Production Logdrainer Service ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Logingestor Service ? Operational
90 days ago
100.0 % uptime
Today
US-East Production LogQuery Service Operational
90 days ago
100.0 % uptime
Today
US-East Production LogTenant Service ? Operational
90 days ago
100.0 % uptime
Today
SA1 Production Kibana Operational
90 days ago
100.0 % uptime
Today
SA1 Production LogAdmin Service Operational
90 days ago
100.0 % uptime
Today
SA1 Production Logdrainer Service Operational
90 days ago
100.0 % uptime
Today
SA1 Production Logingestor Service Operational
90 days ago
100.0 % uptime
Today
SA1 Production LogQuery Service Operational
90 days ago
100.0 % uptime
Today
SA1 Production LogTenant Service Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
EU-West Production Notification Service ? Operational
90 days ago
100.0 % uptime
Today
US-East Production Notification Service ? Operational
90 days ago
100.0 % uptime
Today
AP3 Sydney Production Notification Service Operational
90 days ago
100.0 % uptime
Today
SA1 Production Notification Service Operational
90 days ago
100.0 % uptime
Today
CN-North Production Notification Service Operational
90 days ago
100.0 % uptime
Today
Personal Health ? Operational
90 days ago
99.48 % uptime
Today
EU-West Production Janrain Email Widget ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production User Registration ? Operational
90 days ago
100.0 % uptime
Today
PH US Testing user-registration token gen api test ? Operational
90 days ago
100.0 % uptime
Today
PH EU Testing user-registration token gen api test ? Operational
90 days ago
100.0 % uptime
Today
PH China Testing user-registration token gen api test ? Operational
90 days ago
100.0 % uptime
Today
PH China Production user-registration token gen api test ? Operational
90 days ago
96.36 % uptime
Today
PH EU production user-registration token gen api test ? Operational
90 days ago
100.0 % uptime
Today
PRS ? Operational
90 days ago
99.99 % uptime
Today
M2M Device Connectivity – PSA Enabled ? Operational
90 days ago
100.0 % uptime
Today
Software Distribution(RSWD) ? Operational
90 days ago
100.0 % uptime
Today
M2M Device Registration ? Operational
90 days ago
100.0 % uptime
Today
RSN Application Launch ? Operational
90 days ago
100.0 % uptime
Today
M2M Total Access Operational
90 days ago
100.0 % uptime
Today
M2M Certificate Authority Operational
90 days ago
99.99 % uptime
Today
RSN DNS ? Operational
90 days ago
100.0 % uptime
Today
PRS China Operational
90 days ago
100.0 % uptime
Today
RSN Application Launch Operational
90 days ago
100.0 % uptime
Today
RSN DNS Operational
90 days ago
100.0 % uptime
Today
PRS Network Connectivity - IPSEC ? Under Maintenance
90 days ago
100.0 % uptime
Today
DMVPN Connectivity service for AMEC region ? Under Maintenance
90 days ago
100.0 % uptime
Today
SMVPN Connectivity service for AMEC region AMEC-1 ? Under Maintenance
90 days ago
100.0 % uptime
Today
SMVPN Connectivity service for AMEC region AMEC-2 ? Operational
90 days ago
100.0 % uptime
Today
DMVPN Connectivity service for APAC region APAC-1 ? Under Maintenance
90 days ago
100.0 % uptime
Today
DMVPN Connectivity service for APAC region APAC-2 ? Under Maintenance
90 days ago
100.0 % uptime
Today
SMVPN Connectivity service for APAC region APAC-1 ? Under Maintenance
90 days ago
100.0 % uptime
Today
SMVPN Connectivity service for APAC region APAC-2 ? Under Maintenance
90 days ago
100.0 % uptime
Today
SMVPN Connectivity service for EMEA region EMEA-2 ? Under Maintenance
90 days ago
100.0 % uptime
Today
SMVPN Connectivity service for EMEA region EMEA-1 ? Under Maintenance
90 days ago
100.0 % uptime
Today
DMVPN Connectivity service for EMEA region ? Operational
90 days ago
100.0 % uptime
Today
Public Key Infrastructure Operational
90 days ago
100.0 % uptime
Today
EU-West Client-Test ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production ? Operational
90 days ago
100.0 % uptime
Today
S3 Credentials Operational
90 days ago
99.92 % uptime
Today
EU-West Client-Test ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production ? Operational
90 days ago
99.69 % uptime
Today
US-East Client-Test ? Operational
90 days ago
99.93 % uptime
Today
US-East Production ? Operational
90 days ago
99.99 % uptime
Today
CN North Production ? Operational
90 days ago
100.0 % uptime
Today
Telemetry Data Repository ? Operational
90 days ago
100.0 % uptime
Today
EU-West Client-Test ? Operational
90 days ago
100.0 % uptime
Today
EU-West Production ? Operational
90 days ago
100.0 % uptime
Today
US-East Client-Test ? Operational
90 days ago
100.0 % uptime
Today
US-East Production ? Operational
90 days ago
100.0 % uptime
Today
CN-North Production Operational
90 days ago
100.0 % uptime
Today
EU-WEST-Client-Test N Operational
90 days ago
100.0 % uptime
Today
EU-WEST-Production N Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

US-East Production April 2025 Platform Update Release of IAM Apr 28, 2025 05:00-09:00 UTC

ANNOUNCEMENT The following Production environments will be upgraded to the April 2025 Platform Update Release of IAM.
What's New:
Upgrade the Apache Tomcat version to the non-vulnerable minor version to fix a critical vulnerability.
Resolution of the bugs:
Unsupported request GET "/authorize/oauth2/token" call not getting blocked at the Gateway application level and reaching to IAM application.
IAM API(s) Rate limit working inconsistently during high request loads,resulting in latency in the response.
IAM Cloud Foundry frontend Gateway and AM applications observe crashes when there is a high request queueing happening due to backend latency.
IAM application logs full stack traces for client errors such as 400 and 401, which results in the exposure of technical details.
IAM API "/userinfo" returns 400 Bad Request When 'x-forwarded-host' header is present.
Environments Impacted, Dates and Times:
IAM Production/US-East 28-April-2025 05:00 UTC
IAM Production/AP-SE 29-April-2025 05:00 UTC
IAM Production/SA-East 30-April-2025 9:00 UTC
IAM Production/AP-NE 05-May-2025 10:00 UTC
IAM Production/EU-West 06-May-2025 02:00 UTC
*Potential Impact on Customers*:
During the deployment window, you may experience intermittent failures for few authentication and Authorization calls.
We will post an announcement before and after the deployment.
Duration of the upgrade: approximately 6 hours
Primary Contact:@pooja
Release notes are available on the HSDP’s Client Portal: - https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_april_2025_platform_update
Posted on Apr 23, 2025 - 17:26 UTC

Sydney/AP3 Production April 2025 Platform Update Release of IAM Apr 29, 2025 05:00-09:00 UTC

ANNOUNCEMENT The following Production environments will be upgraded to the April 2025 Platform Update Release of IAM.
What's New:
Upgrade the Apache Tomcat version to the non-vulnerable minor version to fix a critical vulnerability.
Resolution of the bugs:
Unsupported request GET "/authorize/oauth2/token" call not getting blocked at the Gateway application level and reaching to IAM application.
IAM API(s) Rate limit working inconsistently during high request loads,resulting in latency in the response.
IAM Cloud Foundry frontend Gateway and AM applications observe crashes when there is a high request queueing happening due to backend latency.
IAM application logs full stack traces for client errors such as 400 and 401, which results in the exposure of technical details.
IAM API "/userinfo" returns 400 Bad Request When 'x-forwarded-host' header is present.
Environments Impacted, Dates and Times:
IAM Production/US-East 28-April-2025 05:00 UTC
IAM Production/AP-SE 29-April-2025 05:00 UTC
IAM Production/SA-East 30-April-2025 9:00 UTC
IAM Production/AP-NE 05-May-2025 10:00 UTC
IAM Production/EU-West 06-May-2025 02:00 UTC
*Potential Impact on Customers*:
During the deployment window, you may experience intermittent failures for few authentication and Authorization calls.
We will post an announcement before and after the deployment.
Duration of the upgrade: approximately 6 hours
Primary Contact:@pooja
Release notes are available on the HSDP’s Client Portal: - https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_april_2025_platform_update
Posted on Apr 23, 2025 - 17:28 UTC

Sao Paũlo/SA1 Production April 2025 Platform Update Release of IAM Apr 30, 2025 09:00-13:00 UTC

ANNOUNCEMENT The following Production environments will be upgraded to the April 2025 Platform Update Release of IAM.
What's New:
Upgrade the Apache Tomcat version to the non-vulnerable minor version to fix a critical vulnerability.
Resolution of the bugs:
Unsupported request GET "/authorize/oauth2/token" call not getting blocked at the Gateway application level and reaching to IAM application.
IAM API(s) Rate limit working inconsistently during high request loads,resulting in latency in the response.
IAM Cloud Foundry frontend Gateway and AM applications observe crashes when there is a high request queueing happening due to backend latency.
IAM application logs full stack traces for client errors such as 400 and 401, which results in the exposure of technical details.
IAM API "/userinfo" returns 400 Bad Request When 'x-forwarded-host' header is present.
Environments Impacted, Dates and Times:
IAM Production/US-East 28-April-2025 05:00 UTC
IAM Production/AP-SE 29-April-2025 05:00 UTC
IAM Production/SA-East 30-April-2025 9:00 UTC
IAM Production/AP-NE 05-May-2025 10:00 UTC
IAM Production/EU-West 06-May-2025 02:00 UTC
*Potential Impact on Customers*:
During the deployment window, you may experience intermittent failures for few authentication and Authorization calls.
We will post an announcement before and after the deployment.
Duration of the upgrade: approximately 6 hours
Primary Contact:@pooja
Release notes are available on the HSDP’s Client Portal: - https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_april_2025_platform_update
Posted on Apr 23, 2025 - 17:29 UTC

Japan/AP2 Production April 2025 Platform Update Release of IAM May 5, 2025 10:00-14:00 UTC

ANNOUNCEMENT The following Production environments will be upgraded to the April 2025 Platform Update Release of IAM.
What's New:
Upgrade the Apache Tomcat version to the non-vulnerable minor version to fix a critical vulnerability.
Resolution of the bugs:
Unsupported request GET "/authorize/oauth2/token" call not getting blocked at the Gateway application level and reaching to IAM application.
IAM API(s) Rate limit working inconsistently during high request loads,resulting in latency in the response.
IAM Cloud Foundry frontend Gateway and AM applications observe crashes when there is a high request queueing happening due to backend latency.
IAM application logs full stack traces for client errors such as 400 and 401, which results in the exposure of technical details.
IAM API "/userinfo" returns 400 Bad Request When 'x-forwarded-host' header is present.
Environments Impacted, Dates and Times:
IAM Production/US-East 28-April-2025 05:00 UTC
IAM Production/AP-SE 29-April-2025 05:00 UTC
IAM Production/SA-East 30-April-2025 9:00 UTC
IAM Production/AP-NE 05-May-2025 10:00 UTC
IAM Production/EU-West 06-May-2025 02:00 UTC
*Potential Impact on Customers*:
During the deployment window, you may experience intermittent failures for few authentication and Authorization calls.
We will post an announcement before and after the deployment.
Duration of the upgrade: approximately 6 hours
Primary Contact:@pooja
Release notes are available on the HSDP’s Client Portal: - https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_april_2025_platform_update
Posted on Apr 23, 2025 - 17:30 UTC

EU-West/EU1 Production April 2025 Platform Update Release of IAM May 6, 2025 02:00-06:00 UTC

ANNOUNCEMENT The following Production environments will be upgraded to the April 2025 Platform Update Release of IAM.
What's New:
Upgrade the Apache Tomcat version to the non-vulnerable minor version to fix a critical vulnerability.
Resolution of the bugs:
Unsupported request GET "/authorize/oauth2/token" call not getting blocked at the Gateway application level and reaching to IAM application.
IAM API(s) Rate limit working inconsistently during high request loads,resulting in latency in the response.
IAM Cloud Foundry frontend Gateway and AM applications observe crashes when there is a high request queueing happening due to backend latency.
IAM application logs full stack traces for client errors such as 400 and 401, which results in the exposure of technical details.
IAM API "/userinfo" returns 400 Bad Request When 'x-forwarded-host' header is present.
Environments Impacted, Dates and Times:
IAM Production/US-East 28-April-2025 05:00 UTC
IAM Production/AP-SE 29-April-2025 05:00 UTC
IAM Production/SA-East 30-April-2025 9:00 UTC
IAM Production/AP-NE 05-May-2025 10:00 UTC
IAM Production/EU-West 06-May-2025 02:00 UTC
*Potential Impact on Customers*:
During the deployment window, you may experience intermittent failures for few authentication and Authorization calls.
We will post an announcement before and after the deployment.
Duration of the upgrade: approximately 6 hours
Primary Contact:@pooja
Release notes are available on the HSDP’s Client Portal: - https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_april_2025_platform_update
Posted on Apr 23, 2025 - 17:32 UTC
Apr 26, 2025
Philips Remote Services Firewall and Switches Maintenance AM3
Completed - The scheduled maintenance has been completed.
Apr 26, 03:44 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 26, 03:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 01:45 UTC
Scheduled - What’s Happening:

On April 26, 2025, from 02:00 – 06:00 (UTC), Philips Remote Services will be performing maintenance on the Firewalls and Switches for AM3 (Amsterdam) Data Center. The work involves patching of existing hardware.



Impact to Users:
Users will notice a temporary disruption as each device is upgraded. Minimal downtime is expected due to redundant systems.
Apr 22, 01:44 UTC
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
PRS San Jose DC Firewall Maintenace
Completed - The scheduled maintenance has been completed.
Apr 15, 21:49 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 15, 21:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 UTC
Scheduled - What’s Happening:

On April 15, 2025, from 21:00 pm – 22:00 pm (UTC), Philips Remote Services will perform maintenance on the Firewalls in the San Jose Data Center. The work involves patching existing hardware. Only the VA IPSEC VPN will be affected

Impact to Users:
Users will notice a temporary disruption as each device is upgraded. Minimal downtime is expected due to redundant systems

Event Duration:

1 hour

Environment(s) Impacted:

Philips Remote Services
Apr 15, 17:15 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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