In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 2024 - 03:00 UTC
Scheduled - ANNOUNCEMENT The following environment will be upgraded to the May 2024 Update of IAM. The schedule for the rest of the production environments will be shared shortly .
What's New
Ability to list users for a given role in an organization
IAM audit events enhancements
The existing backend services for all IAM environments will be migrated to an HSP AWS account
ForgeRock components are upgraded from 6.5x to 7.x
Defect Fixes
Environments Impacted, Dates and Times:
IAM Production/EU-West 13-Jun-2024 03:00 UTC
Potential Impact on Customers:
During the migration, there will be three hours of read-only time and during this period identities cannot be created, updated, or deleted. Token generation and introspect APIs will NOT be impacted during this period. Towards the end of the migration, for very short period, termination / logout API will return error code and users can retry the operation after two minutes. Also disable your service level monitoring to avoid monitoring alerts during the migration period if you have setup any alerts.

Duration of the upgrade: approximately 7 hours

Release notes are available on the HSDP’s Client Portal
https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_april_2024_major
https://www.hsdp.io/documentation/identity-and-access-management-iam/release-notes#_may_2024_platform_update
Refer to other announcements made for this release:
Enforcing stricter expiration of IAM service account credentials
https://www.hsdp.io/announcement/iam-backend-services-stack-upgrade-to-an-hsp-aws-account
https://www.hsdp.io/announcement/important-changes-to-iam-audit-message-storage-and-billing
https://www.hsdp.io/announcement/iam-internet-explorer-support-ending

Jun 18, 2024 03:00-08:00 UTC
AI Inference Service Operational
90 days ago
99.84 % uptime
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EU-WEST-Client-Test Operational
90 days ago
99.85 % uptime
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EU-WEST-Production Operational
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99.87 % uptime
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US-EAST-Production Operational
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99.87 % uptime
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US-EAST-Client-Test Operational
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99.76 % uptime
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AI Orchestration Operational
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US-EAST-Production Operational
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EU-WEST-Production Operational
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AI Studio Service Operational
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US-EAST-Client-Test Operational
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US-EAST-Production Operational
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99.9 % uptime
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EU-WEST Production Operational
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99.9 % uptime
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AI Tool Suite Operational
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AI Training Service Operational
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US-EAST-Production Training API Operational
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EU-WEST-Production Training API Operational
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EU-WEST-Client-Test Operational
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US-EAST-Client-Test Operational
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AI WorkSpace Service Operational
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EU-WEST-Production Operational
US-EAST-Production Operational
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US-EAST-Client-Test Operational
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Auditing Operational
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AP-SE2(AP3) Production AuditCreate Service Operational
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AP-SE2(AP3) Production AuditViewer Operational
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CN-North Production AuditCreate Service Operational
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CN-North Production AuditViewer Operational
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EU-West Production AuditCreate Service ? Operational
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EU-West Production AuditViewer Operational
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SA1 Production AuditCreate Service Operational
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SA1 Production AuditViewer Operational
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US-East Production AuditCreate Service ? Operational
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US-East Production AuditViewer Operational
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CA-Central-1 Production Auditviewer Operational
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CA-Central-1 Production AuditCreate Service Operational
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Client Experience Portal (hsdp.io) ? Operational
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Clinical Data Lake Operational
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US-EAST-Production Operational
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EU-WEST-Production Operational
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EU-WEST-Client-Test Operational
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US-EAST-Client-Test Operational
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Clinical Data Repository ? Operational
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CDR-US-East-Development-C Operational
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CDR-US-East-QA-C Operational
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CDR-US-East-Sandbox Operational
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CDR-EU-West-Development-D Operational
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CDR-US-East-Prod-C Operational
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CDR-US-East-Pre-Prod-C Operational
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CDR-Eu-West-Development-F Operational
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CDR-US-East-Perf-C Operational
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CDR-US-East-Prod-H Operational
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CDR-US-East-ops-F Operational
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CDR-US-East-Test-D Operational
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CDR-EU-West-Prod-F Operational