NA1/US-East Master Data Management November 2022 Release Upgrade
Scheduled Maintenance Report for Philips HSDP
The scheduled maintenance has been completed.
Posted Dec 14, 2022 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 14, 2022 - 11:01 UTC
What’s Happening:
Master Data Management is being upgraded from the current Cloud Foundry stack to Native AWS infrastructure.
Release notes for the November 2022 release is available here::

Potential Impact to Clients: As we are upgrading the infrastructure from Cloud Foundry to AWS hosting, the users will face partial down time which means MDM service will not allow any users to perform Create/Update/Delete operations on the MDM resources. Consequently, MDM service will return http status code as 503 and error message as 'ConnectMdm is undergoing maintenance/upgrade'.

Please report any issue via SNOW and/or the svc-connect_iot Slack channel


Client Test EU-West December 1st 03.00AM UTC / 08:30AM IST / 04:00AM CET
Client Test US-East December 05th 11:00AM UTC / 04:30PM IST / 12:00PM CET
Production EU-West December 07th 11:00AM UTC / 04:30PM IST / 12:00PM CET
Production CN December 12th 11:00AM UTC / 04:30PM IST / 12:00PM CET
Production US-East December 14th 11:00AM UTC / 04:30PM IST / 12:00PM CET

Event Duration: Approximately 2 hours
Posted Dec 01, 2022 - 18:53 UTC
This scheduled maintenance affected: Connect IoT (US-East Production Global Master Data Management, US-East Production Master Data Management).