Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2025 - 05:00 UTC
Scheduled
ANNOUNCEMENT The following Production environments will be upgraded to the July 2025 Platform Update Release of IAM. What's New: * Configure additional affinity rules to reduce any likelihood of pod eviction due to memory pressure in the EKS(Elastic Kubernetes Service) node. * Rotate "samlBluecert" certificate used by the customers for self-servicing SAML integration in all the IAM environments. Resolved Bugs: 2026025: IAM and IDM endpoints were down returning internal server error due to the unavailability of the Redis server. 2026103, 2004019: When a newly activated HSP IAM user attempts their first login, the multifactor authentication page fails to display the required QR code for device registration. 2026021: Intermittent unathorized errors for IAM token generation and introspect API calls due to the unavailability of the Core Token Service (CTS) (OpenAM). Environments Impacted, Dates and Times: IAM Production/US-East 24-Jul-2025 05:00 UTC IAM Production/EU-West 28-Jul-2025 03:00 UTC IAM Production/AP-SE 29-Jul-2025 5:00 UTC IAM Production/SA-East 30-Jul-2025 09:00 UTC IAM Production/AP-NE 31-Jul-2025 10:00 UTC Potential Impact on Customers: During the deployment window, you may experience intermittent failures for few authentication and Authorization calls. We will post an announcement before and after the deployment. Duration of the upgrade: approximately 6 hours
This scheduled maintenance affected: Identity and Access Management (IAM) (US-East Production Access Management API, US-East Production Authentication User Interface, US-East Production Identity Management API, US-East Production Identity Management SCIM API).