Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 27, 2025 - 10:00 UTC
Scheduled
ANNOUNCEMENT The following Production environments will be upgraded to the November 2025 Platform Update Release of IAM. What's New: Announce the deprecation of few of the IAM API(s) which are having minimal or no usage. Technical upgrades: ** Upgraded the EKS version of the backend service from v1.31 to v1.33. Resolved Issues: 2204208 - Few application users in eu-west-1 region experienced login and IAM token exchange failures due to auto-update of the social login configuration. Environments Impacted, Dates and Times: IAM Client-Test/US-East - 18th November 2025 - 05:00 UTC IAM Client-Test/EU-West - 20th November 2025 - 03:00 UTC IAM Production/US-East - 24th November 2025 - 05:00 UTC IAM Production/EU-West - 25th November 2025 - 03:00 UTC IAM Production/SA-East - 26th November 2025 - 09:00 UTC IAM Production/AP-NE - 27th November 2025 - 10:00 UTC Potential Impact on Customers: During the deployment window, you may experience intermittent failures for few authentication and Authorization calls. We will post an announcement before and after the deployment. Duration of the upgrade: approximately 6 hours
This scheduled maintenance affected: Identity and Access Management (IAM) (AP2 Japan Production Access Management API, AP2 Japan Production Authentication User Interface, AP2 Japan Production Identity Management API, AP2 Japan Production Identity Management SCIM API, AP2 Japan Production Identity Management Self-Service UI).