Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2025 - 09:00 UTC
Scheduled
ANNOUNCEMENT The following Production environments will be upgraded to the July 2025 Platform Update Release of IAM. What's New: * Configure additional affinity rules to reduce any likelihood of pod eviction due to memory pressure in the EKS(Elastic Kubernetes Service) node. * Rotate "samlBluecert" certificate used by the customers for self-servicing SAML integration in all the IAM environments. Resolved Bugs: 2026025: IAM and IDM endpoints were down returning internal server error due to the unavailability of the Redis server. 2026103, 2004019: When a newly activated HSP IAM user attempts their first login, the multifactor authentication page fails to display the required QR code for device registration. 2026021: Intermittent unathorized errors for IAM token generation and introspect API calls due to the unavailability of the Core Token Service (CTS) (OpenAM). Environments Impacted, Dates and Times: IAM Production/US-East 24-Jul-2025 05:00 UTC IAM Production/EU-West 28-Jul-2025 03:00 UTC IAM Production/AP-SE 29-Jul-2025 5:00 UTC IAM Production/SA-East 30-Jul-2025 09:00 UTC IAM Production/AP-NE 31-Jul-2025 10:00 UTC Potential Impact on Customers: During the deployment window, you may experience intermittent failures for few authentication and Authorization calls. We will post an announcement before and after the deployment. Duration of the upgrade: approximately 6 hours
This scheduled maintenance affected: Identity and Access Management (IAM) (SA1 Production Access Management API, SA1 Production Authentication User Interface, SA1 Production Identity Management API, SA1 Production Identity Management SCIM API, SA1 Production Identity Management Self-Service UI).