Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 25, 2025 - 03:00 UTC
Scheduled
ANNOUNCEMENT The following Production environments will be upgraded to the November 2025 Platform Update Release of IAM. What's New: Announce the deprecation of few of the IAM API(s) which are having minimal or no usage. Technical upgrades: ** Upgraded the EKS version of the backend service from v1.31 to v1.33. Resolved Issues: 2204208 - Few application users in eu-west-1 region experienced login and IAM token exchange failures due to auto-update of the social login configuration. Environments Impacted, Dates and Times: IAM Client-Test/US-East - 18th November 2025 - 05:00 UTC IAM Client-Test/EU-West - 20th November 2025 - 03:00 UTC IAM Production/US-East - 24th November 2025 - 05:00 UTC IAM Production/EU-West - 25th November 2025 - 03:00 UTC IAM Production/SA-East - 26th November 2025 - 09:00 UTC IAM Production/AP-NE - 27th November 2025 - 10:00 UTC Potential Impact on Customers: During the deployment window, you may experience intermittent failures for few authentication and Authorization calls. We will post an announcement before and after the deployment. Duration of the upgrade: approximately 6 hours
This scheduled maintenance affected: Identity and Access Management (IAM) (EU-West Production Access Management API, EU-West Production Authentication User Interface, EU-West Production Identity Management API, EU-West Production Identity Management SCIM API, EU-West Production Identity Management Self Service UI).